Australian High Commission
Address: Suite 710-50 O'Connor St, Ottawa ON, K1P 6L2 / Phone 613-236-0841 / Fax 613-786-7621 / Visas 613-238-1040 / Twitter @AusHCCanada

Visas, Immigration and Citizenship

The Americas Service Centre (ASC) is currently experiencing a high volume of calls. If all of our phone lines are occupied, you will hear a busy signal.

Please be advised that only Information Officers in the ASC can assist or answer queries in relation to visas to Australia and Australian citizenship matters.

We encourage you to try again between 10am to 5pm EST. Alternatively you can contact the Americas Service Centre by email at


What's New

Online lodgement for Temporary Work (Short Stay) Activity visas (subclass 400) from 23 November 2014

For Papua New Guinea Visa Applications

Online Lodgement for Visitor visas (subclass 600) from 01 August 2014

New Arrangements for Student Visa Applicants Usually Resident in the USA

Australia's Visa Label Policy

Maritime Scams

09 December 2013 - New Online Services and ImmiAccount

Changes to Visitor and Medical Treatment Visas (including Tourist, Sponsored Family Visitor, Business (Short stay), Sponsored Business (Short stay), Medical Treatment and Electronic Travel Authority

Visa lodgement and processing arrangements for clients in Mexico, Guatemala, Belize, El Salvador, Honduras, Nicaragua, Costa Rica, Panama and Cuba

Procedimiento de envio de solicitudes de visas para clientes en Mexico, Guatemala, Belize, El Salvador, Honduras, Nicaragua, Costa Rica, Panama y Cuba 

Capping and Queuing - Family Migration

Sending Messages with Attachments by Email


Contact us

About the Immigration and Citizenship Section in Ottawa, Canada
Who Do We Service 
Americas Service Centre (Visa and Citizenship Information)


Lodging a Visa or Citizenship by Descent Application

Important Tips When Making an Application in Ottawa
Application Charges and Fees
Status Checks for Applications processed by the Ottawa office
Status Checks for Online Applications
Health requirements
Character requirements
Panel doctors


Visa types

IMPORTANT: You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.

The following lists are NOT exhaustive and refer only to the more common types of visas available.  For more comprehensive information on all visa types, please refer to the Department of Immigration and Border Protection (DIBP) website.

The Find a Visa tool can help you find the Australian visa most likely to meet your specific circumstances.

Visiting Australia

1.  Electronic Travel Authority (ETA)
2.  Electronic Travel Authority (ETA) Referrals
3.  Visitor Visa
4.  Temporary Work (Short Stay Activity) Visa
5.  Working Holiday Maker Visa
6.  Transit Visa 

Studying and Training in Australia

1.  Student Visa
2.  Training and Research Visa (subclass 402)
3.  Student Guardian Visa

Working in Australia 

Temporary Work and Specialist Entry

1.  Temporary Work (Long-stay Activity) Visa (subclass 401)

2.  Temporary Work (International Relations) Visa (subclass 403)

3.  Entertainment Visa (subclass 420)
4.  Temporary Work (Skilled)  Visa (subclass 457)
5.  Special Program Visa (subclass 416) 

Family Sponsored Temporary Visa

1.  New Zealand Citizen Family Relationship (Temporary) Visa subclass 461

Migrating to Australia 

Family Migration

Skilled Migration
1.  Professional and other Skilled Migrants
2.  Employer Sponsored Workers (Permanent Visas)

Business Development

Distinguished Talent Visa (Offshore) subclass 124

Returning Residents


1.  Resident Return Visa
2.  Former Resident Visa (subclass 151)

Other Visa Options

Doctors and Nurses
Regional Initiatives  



The Citizenship Wizard will give you information on what to do and how to apply for Australian citizenship.

1.  Citizenship by Descent

NOTE: For information on delivery and/or return of documents, please refer to item 6 under Important Tips When Making an Application in Ottawa 

2.  Evidence/Proof of Australian Citizenship
3.  Resumption of Australian Citizenship
4.  Citizenship by Conferral
5.  Renouncing Australian Citizenship
6.  Citizenship by Birth in Australia
7.  Adopted Children and Australian Citizenship
8.  Dual Citizenship
9.  Entering and Leaving Australia as an Australian Citizen
10. Other Citizenship Issues


Forms and Booklets

Our forms are subject to change. Generally, this occurs three times a year with fixed dates of March, July and November.

However, in certain circumstances there may be a requirement for publishing forms outside of these dates. Prior to submitting any application you should ensure that you have completed the most current form

Download Visa Application Forms
Download Citizenship Application Forms
Download Booklets
Download Information Forms